The Reality of Industrial Laser Cleaner Ownership

Nearly all laser cleaning systems are sold by overseas resellers who disappear the moment a component fails. When a critical part breaks, you are typically faced with long downtimes and limited support. For a professional operation, a month, or more, of lost revenue is unacceptable.

At Renew Laser Systems (RLS), we’ve engineered a domestic ecosystem in Grand Haven, MI to eliminate that risk. We have partnered with SDQY, a leading manufacturer of laser cleaning machines with over a decade of experience in this fast changing market.

We have chosen to focus our business offerings on two areas; only sell excellent machines which we have vetted and ensure our after sales service is the best in the industry.

Unlike other laser cleaner machine providers, we believe local after-sales service and support is critical to your success.

Industrial-Grade Specifications

We don't sell entry-level hobbyist gear. Our systems are built for rigorous industrial use.

• Fiber Laser Source: We utilize industry-leading JPT and Max Mopa sources for precision and longevity.
• High energy density "Top-Hat", "Gaussian", and "Continuous" laser systems allow for aggressive cleaning without substrate damage.
• 16ft standard or 32ft Extended Fiber Lead: Designed for cleaning large industrial equipment and hard-to-reach areas.
• Air-Cooled Portability: At only 44lbs, our 300W system offers high power in a mobile, 110V package.

Zero-Downtime Engineering

Our flagship differentiator is simple: If your machine goes down, we keep you working.

We offer three levels of service, Max Uptime subscription program, On-Demand Loaner Support, and local consumable inventory.

Max Uptime Subscription Progam

• 24–48 Hour Loaner Deployment: We maintain a fully tested loaner machine at our Michigan headquarters.
• On-Site Swap: We ship a loaner to your location within two days of a confirmed failure so your production never stops.
• Local Triage: Your failed unit is returned to RLS for professional repair and testing while you continue to use the loaner.
• 10% Parts Discount: Max Uptime subscribers receive a 10% discount on all parts and consumables.

Service Continuity | On-Demand Loaner Support

For customers not currently on a Max Uptime subscription who encounter an unexpected failure, RLS offers a Service Continuity program. This ensures your project timelines remain intact while your primary machine is undergoing service.

• Operational Continuity: We ship a loaner machine to ensure your operations continue until your laser is repaired.
• Service Continuity Fee: A daily usage rate fee is charged to cover mandated safety inspections, performance calibration, and administrative tracking required for Class IV laser compliance.
• Simple Terms: Your only expenses are shipping costs and the daily usage rate.

Local Parts & Consumables Inventory

To support our customers, we maintain a domestic stock of critical consumables in our Grand Haven, MI fulfillment center.

• Field Lenses: F160, F254, and F420 lenses are kept in stock for immediate purchase.
• Optical Protection: We maintain a steady supply of protective sacrificial lenses (packs of 12) to prevent debris from damaging your primary optics.
• Certified Safety Gear: Clear and Green OD6+ laser safety glasses are available to ensure your team remains compliant with ANSI Z136 standards.

Expert Support from Real Engineers

When you call RLS, you aren't talking to a salesperson—you're talking to an engineer.

• 12 Hours of Technical Support: Your purchase includes a bank of 12 hours for troubleshooting and settings optimization over the first two years.
• 24-Hour Response: We guarantee a response to support requests within one business day.
• Professional Training: Every system includes virtual training to ensure your operators are proficient and safe from day one.
• Discounted Expert Access: Should you exceed your initial support bank, you retain access to our specialized team at a discounted rate.

Ready to Upgrade Your Capability?

Don't just buy a machine—invest in a partner that understands the high cost of a stopped production line.